AP 'Balloon Festival' ; I 60 cm x 80 cm I Canvas

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

UK (domestic)
We ship via UPS/DHL (tracked, insured, signature) in 1–3 working days. A single framed wood panel 60×60 cm (packed 65×65×10 cm, ~6 kg; billed ~9 kg volumetric) typically costs £28 total to deliver anywhere on the UK mainland. No customs or import charges apply. Dispatch in 3–5 business days; you’ll receive tracking on hand-off to the courier.

EU (import VAT applies; no customs duty on original art)
We export from the UK VAT-zero-rated. UPS/DHL air service to the EU typically adds £50 shipping for a 65×65×10 cm, ~6 kg parcel. The EU then charges import VAT on (item + shipping); duty is 0% for original artworks (HS 9701). Example totals by country: France 20% VAT → £1,260 (VAT £210); Germany 19% → £1,249.50 (VAT £199.50); Spain 21% → £1,270.50 (VAT £220.50); Italy 22% → £1,281 (VAT £231); Portugal 23% → £1,291.50 (VAT £241.50). The carrier usually collects VAT before delivery (DAP terms).

USA (no customs duty on original art; over de minimis)
UPS/DHL air service typically adds £95 shipping. Original artworks are duty-free into the US; however, at £1,000 (~US$1,280) the shipment is above the US$800 de minimis, so the carrier may charge a small customs clearance/brokerage fee (often ~£20–£30). There’s no federal VAT/sales tax collected at the border; state “use tax” (if any) is the buyer’s responsibility. Practical delivered total to a US address: about £1,120–£1,125 (= £1,000 + £95 shipping + ~£25 clearance).

Notes: figures are guidance for one artwork and may vary slightly by postcode/ZIP, remote-area surcharges, and seasonal carrier pricing. For multiple works or white-glove delivery, contact kbsrichmond@hotmail.com for an exact quote.